Welcome to BudgetBuy.lk. Throughout this website, the terms “we”, “us”, and “our” refer to BudgetBuy.lk. The terms “you”, “your”, and “user” refer to any customer or visitor accessing or using this website.
By accessing or using BudgetBuy.lk, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and Return & Refund Policy. If you do not agree, you should not use this website.
1. General
BudgetBuy.lk is an online store operating in Sri Lanka. These terms apply to all users of the website.
We reserve the right to update or modify these terms at any time. Continued use of the website indicates acceptance of any changes.
2. Products and Pricing
All products are subject to availability. We reserve the right to:
- Limit quantities
- Discontinue products
- Change prices at any time without prior notice
Prices are listed in Sri Lankan Rupees (LKR). While we aim for accuracy, errors may occur. We reserve the right to cancel or refuse any order placed at an incorrect price and issue a refund where applicable.
3. Orders and Payments
Placing an order constitutes an offer to purchase.
- Orders are confirmed only after successful payment and issuance of an order confirmation
- Payment processing is handled through secure third-party payment providers
- We do not store full card details
We reserve the right to cancel or reject any order due to:
- Product unavailability
- Payment issues
- Suspicious or fraudulent activity
4. Customer Information & Verification
To process orders and prevent fraud, customers may be required to provide accurate information, including:
- Full name
- Address
- Phone number
- Email address
- Identification details (such as NIC or Passport, where required)
Providing false or incomplete information may result in order cancellation.
5. No Product Warranty
Unless explicitly stated, products sold on BudgetBuy.lk do not carry warranties. Customers are advised to review product details carefully before purchase.
6. Product Appearance and Variations
Product colours, sizes, and appearances may slightly vary due to screen settings or production differences. These are not considered defects.
7. Delivery
Delivery times are estimates and may vary due to courier services or external factors.
Customers must provide accurate delivery details. We are not responsible for delays or failed deliveries caused by incorrect information.
8. Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy.
Customers are required to review and agree to this policy before making a purchase.
9. User Responsibilities
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Engage in fraudulent or harmful activities
Violation may result in restricted access or legal action.
10. Intellectual Property
All content on BudgetBuy.lk is owned by or licensed to us. Unauthorized use or reproduction is prohibited.
11. Limitation of Liability
BudgetBuy.lk is not liable for any direct or indirect damages arising from the use of the website or purchase of products, except where required by law.
12. Fraud Prevention and Transaction Monitoring
We reserve the right to:
- Verify transactions and customer details
- Request additional documentation if required
- Cancel or hold transactions identified as high-risk
This is to ensure secure payments and prevent fraud.
13. Customer Agreement
By placing an order, you confirm that:
- You have read and understood these Terms & Conditions
- You agree to our Privacy Policy and Return & Refund Policy
- You authorize us to process your payment and order
14. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes shall fall under the jurisdiction of Sri Lankan courts.
15. Account Access and Restrictions
We reserve the right to suspend or terminate user access at our discretion if these terms are violated or if harmful activity is detected.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us using the details provided on BudgetBuy.lk.